All Systems Operational

About This Site

The root cause of the reboots has been identified and resolved.
Please click here to read Intel MDS Vulnerability - How It Affected AWS and Us:
https://magemojo.com/magento/ecommerce/intel-mds-vulnerability-how-it-affected-aws-and-us/

Mojo Stratus - Northern Virginia Operational
Mojo Stratus - London Operational
Mojo Stratus - Frankfurt Operational
Mojo Stratus - Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 26, 2019

No incidents reported today.

Aug 25, 2019
Completed - The scheduled maintenance has been completed.
Aug 25, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 01:00 EDT
Scheduled - To fix an issue with network file systems causing kernel panics under certain workloads we will be performing maintenance on stores with autoscaling configured. This maintenance will require redeployment of php pods and generally be < 5 minutes of service interruption. In most causes no service interruption should be noticeable.
Aug 24, 15:27 EDT
Aug 24, 2019
Resolved - This incident has been resolved.
Aug 24, 03:40 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 24, 02:58 EDT
Identified - A node is under emergency maintenance.
Aug 24, 00:36 EDT
Aug 23, 2019
Resolved - This incident has been resolved
Aug 23, 20:57 EDT
Monitoring - Stores are coming back online now. We are monitoring.
Aug 23, 20:48 EDT
Investigating - We are currently investigating this issue
Aug 23, 20:11 EDT
Resolved - This incident has been resolved
Aug 23, 15:37 EDT
Monitoring - We rebooted the node and we are now checking individual stores.
Aug 23, 15:25 EDT
Investigating - We are currently investigating the issue under emergency maintenance.
Aug 23, 15:05 EDT
Completed - The scheduled maintenance has been completed.
Aug 23, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 08:01 EDT
Scheduled - Sydney development stores are being moved to the Stratus 2.11 cluster. Estimated downtime is up to 30 minutes with 10 minutes on average, per previous notification.
Aug 23, 07:38 EDT
Postmortem - Read details
Aug 23, 11:56 EDT
Resolved - We are currently investigating this issue.
Aug 23, 08:45 EDT
Completed - The scheduled maintenance has been completed.
Aug 23, 01:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 00:15 EDT
Scheduled - We will be undergoing scheduled maintenance at this time. Some Virginia based development instances will be unavailable for approximately 30 minutes.
Aug 23, 00:09 EDT
Aug 22, 2019

No incidents reported.

Aug 21, 2019

No incidents reported.

Aug 20, 2019
Completed - The scheduled maintenance has been completed.
Aug 20, 23:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 23:00 EDT
Scheduled - We will be performing some minor server maintenance on one of the Virginia/US nodes tonight at 11pm EDT. This maintenance requires a reboot of the hardware, and we expect the total downtime to be approximately 30 minutes. Customers that will be affected by this have been emailed.
Aug 20, 14:49 EDT
Aug 19, 2019
Postmortem - Read details
Aug 20, 12:57 EDT
Resolved - This incident has been resolved.
Aug 19, 14:57 EDT
Identified - The issue has been identified and stores are coming back online now.
Aug 19, 14:48 EDT
Investigating - We are currently investigating this issue.
Aug 19, 14:25 EDT
Completed - The scheduled maintenance has been completed.
Aug 19, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 20:00 EDT
Scheduled - We will be migrating customer production stores in the US-East North Virginia Region to the New 2.11 Stratus infrastructure. There will be brief downtime per store, typically <5 minutes during this time. This maintenance will be ongoing over the next several nights but will only effect each store one time.
Aug 17, 19:23 EDT
Aug 18, 2019
Completed - The scheduled maintenance has been completed.
Aug 18, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 20:00 EDT
Scheduled - We will be migrating customer production stores in the US-East North Virginia Region to the New 2.11 Stratus infrastructure. There will be brief downtime per store, typically <5 minutes during this time. This maintenance will be ongoing over the next several nights but will only effect each store one time.
Aug 17, 19:23 EDT
Aug 17, 2019
Resolved - The reboot process is complete and services are restored for affected customers.
Aug 17, 11:07 EDT
Identified - A node requires an emergency restart in Sydney, this will affect some stores for up to 30 minutes.
Aug 17, 10:35 EDT
Aug 16, 2019
Completed - The scheduled maintenance has been completed.
Aug 16, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 20:00 EDT
Scheduled - We will be migrating customer production stores in the US-East North Virginia Region to the New 2.11 Stratus infrastructure. There will be brief downtime per store, typically <5 minutes during this time. This maintenance will be ongoing over the next several nights but will only effect each store one time.
Aug 15, 14:55 EDT
Aug 15, 2019
Resolved - This incident has been resolved.
Aug 15, 00:11 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 14, 23:37 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 14, 21:12 EDT
Completed - The scheduled maintenance has been completed.
Aug 15, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 18:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 14, 17:53 EDT
Aug 14, 2019
Completed - The scheduled maintenance has been completed.
Aug 14, 02:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 18:15 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 13, 18:12 EDT
Aug 12, 2019

No incidents reported.