All Systems Operational

About This Site

The root cause of the reboots has been identified and resolved.
Please click here to read Intel MDS Vulnerability - How It Affected AWS and Us:
https://magemojo.com/magento/ecommerce/intel-mds-vulnerability-how-it-affected-aws-and-us/

Mojo Stratus - Northern Virginia Operational
Mojo Stratus - London Operational
Mojo Stratus - Frankfurt Operational
Mojo Stratus - Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 14, 2019

No incidents reported today.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019
Completed - The scheduled maintenance has been completed.
Oct 8, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 02:00 EDT
Scheduled - We will be undergoing scheduled maintenance on Tuesday morning, between 2am and 5am. All affected sites have been notified by email. This will cause approximately 15 minutes of downtime for each site.
Oct 4, 17:34 EDT
Oct 7, 2019
Completed - The scheduled maintenance has been completed.
Oct 7, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 05:00 EDT
Scheduled - We will be performing site maintenance on the magemojo.com website as well as our helpdesk on Monday October 7th starting at 5am EDT. During this time our helpdesk and website will be in maintenance mode as we migrate it to different infrastructure. Maintenance of these services is estimated to be completed within 3 hours. Our support team will be monitoring the support@magemojo.com email account at this time for critical issues.
Oct 3, 13:26 EDT
Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019
Resolved - All stores on one node in USEast have been moved to a new node following an AWS hardware failure. We restored data during emergency maintenance. The outgoing IP for these instance have changed. SSH hostnames remain the same.
Oct 2, 14:51 EDT
Update - The node where your instance is hosted on is experiencing a hardware failure. Our engineers are moving affected stores to a new hardware node.

We will post updates about the status at https://status.magemojo.com/incidents/bckn34187lrc and keep you updated on this ticket. We appreciate your patience so far.
Oct 2, 09:18 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 2, 08:41 EDT
Oct 1, 2019
Completed - The scheduled maintenance has been completed.
Oct 1, 20:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 14:35 EDT
Scheduled - Sydney dev nodes will be undergoing scheduled maintenance at this time. All affected sites have been notified through e-mail.
Oct 1, 14:33 EDT
Sep 30, 2019
Resolved - This incident has been resolved.
Sep 30, 06:05 EDT
Investigating - We are currently investigating this issue.
Sep 30, 05:36 EDT