All Systems Operational
USA - PITT1 - Facility Operational
Power   Operational
Cooling   Operational
RACK01   Operational
RACK02   Operational
RACK03   Operational
RACK04   Operational
RACK05   Operational
RACK06   Operational
RACK07   Operational
RACK08   Operational
RACK09   Operational
RACK10   Operational
USA - PITT1 - External Network Operational
Zayo   Operational
Level3   Operational
TeliaSonera   Operational
Hibernia   Operational
Cogent   Operational
USA - PITT1 - Internal Network Operational
Firewall Layer   Operational
Core Layer   Operational
Aggregation Layer   Operational
USA - PITT1 - Physical Hosts Operational
VM001   Operational
VM003   Operational
VM004   Operational
VM005   Operational
VM006   Operational
VM007   Operational
VM009   Operational
VM013   Operational
VM014   Operational
VM015   Operational
VM016   Operational
VM017   Operational
VM018   Operational
VM019   Operational
VM020   Operational
VM021   Operational
VM022   Operational
VM023   Operational
VM024   Operational
VM025   Operational
VM027   Operational
VM028   Operational
VM030   Operational
VM031   Operational
VM032   Operational
VM033   Operational
VM034   Operational
VM035   Operational
VM036   Operational
VM037   Operational
VM038   Operational
VM039   Operational
VM040   Operational
VM041   Operational
VM042   Operational
VM043   Operational
VM044   Operational
VM045   Operational
VM047   Operational
VM052   Operational
VM053   Operational
VM054   Operational
VM055   Operational
VM056   Operational
VM057   Operational
VM058   Operational
VM059   Operational
VM060   Operational
VM061   Operational
VM062   Operational
VM063   Operational
VM064   Operational
VM065   Operational
VM068   Operational
VM069   Operational
VM070   Operational
VM071   Operational
VM072   Operational
VM073   Operational
VM074   Operational
VM075   Operational
VM076   Operational
VM077   Operational
VM078   Operational
VM079   Operational
VM080   Operational
VM081   Operational
VM082   Operational
VM083   Operational
VM084   Operational
VM085   Operational
VM086   Operational
VM087   Operational
VM088   Operational
VM089   Operational
VM090   Operational
VM091   Operational
VM092   Operational
VM093   Operational
VM094   Operational
VM095   Operational
VM096   Operational
VM097   Operational
VM098   Operational
VM099   Operational
VM100   Operational
VM101   Operational
VM102   Operational
VM103   Operational
VM104   Operational
VM105   Operational
VM106   Operational
VM107   Operational
VM108   Operational
VM109   Operational
VM110   Operational
VM111   Operational
VM112   Operational
VM113   Operational
VM114   Operational
VM115   Operational
VM116   Operational
VM117   Operational
VM118   Operational
VM119   Operational
VM120   Operational
VM121   Operational
VM122   Operational
VM123   Operational
VM124   Operational
VM125   Operational
VM126   Operational
VM127   Operational
VM128   Operational
VM129   Operational
VM130   Operational
VM131   Operational
VM132   Operational
VM133   Operational
VM134   Operational
VM135   Operational
VM136   Operational
VM137   Operational
VM138   Operational
VM139   Operational
VM140   Operational
VM141   Operational
VM142   Operational
VM143   Operational
VM144   Operational
VM145   Operational
VM146   Operational
VM147   Operational
VM148   Operational
VM149   Operational
VM150   Operational
VM151   Operational
VM152   Operational
VM153   Operational
VM154   Operational
VM155   Operational
VM156   Operational
VM157   Operational
VM158   Operational
VM159   Operational
VM160   Operational
VM161   Operational
VM162   Operational
VM163   Operational
VM164   Operational
VM165   Operational
VM166   Operational
VM167   Operational
VM168   Operational
VM169   Operational
VM170   Operational
VM171   Operational
VM172   Operational
VM173   Operational
VM174   Operational
VM175   Operational
VM176   Operational
VM177   Operational
VM178   Operational
VM179   Operational
VM180   Operational
VM181   Operational
VM182   Operational
VM183   Operational
VM184   Operational
VM185   Operational
VM186   Operational
VM187   Operational
VM188   Operational
VM189   Operational
VM190   Operational
VM191   Operational
VM192   Operational
VM193   Operational
VM194   Operational
VM195   Operational
VM196   Operational
VM197   Operational
VM198   Operational
VM199   Operational
VM200   Operational
VM201   Operational
VM202   Operational
VM203   Operational
VM204   Operational
VM205   Operational
VM206   Operational
VM207   Operational
VM210   Operational
VM211   Operational
VM212   Operational
VM213   Operational
VM214   Operational
VM215   Operational
VM216   Operational
VM217   Operational
VM218   Operational
VM219   Operational
VM220   Operational
VM221   Operational
VM222   Operational
VM223   Operational
VM224   Operational
VM225   Operational
VM226   Operational
VM227   Operational
VM230   Operational
VM231   Operational
VM232   Operational
VM233   Operational
VM234   Operational
VM235   Operational
VM236   Operational
VM237   Operational
VM238   Operational
VM239   Operational
VM240   Operational
VM241   Operational
VM208   Operational
VM209   Operational
VM242   Operational
VM243   Operational
VM244   Operational
VM245   Operational
VM245   Operational
VM246   Operational
VM247   Operational
VM248   Operational
VM249   Operational
VM002   Operational
VM250   Operational
VM251   Operational
VM252   Operational
VM253   Operational
VM254   Operational
VM255   Operational
VM256   Operational
VM257   Operational
USA - PITT1 - Services Operational
ns1.mojohostmanager.com   Operational
ns2.mojohostmanager.com   Operational
ns1.magemojo.com   Operational
ns2.magemojo.com   Operational
MHM   Operational
Magento Autopatching   ? Operational
cPanel   ? Operational
Mojo Stratus - Northern Virginia   Operational
Mojo Stratus - London   Operational
Mojo Stratus - Frankfurt   Operational
Mojo Stratus - Sydney   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 19, 2019

No incidents reported today.

Feb 18, 2019

No incidents reported.

Feb 17, 2019
Network Maintenance
Completed - The scheduled maintenance has been completed.
Feb 17, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 02:00 EST
Scheduled - We will be restarting a unresponsive management switch. This equipment does not effect live services and no downtime is expected.
Feb 16, 16:34 EST
Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019
Page fault or other system failure - single node affected
Postmortem - Read details
Feb 18, 14:00 EST
Resolved - Services are now restored.
Feb 14, 22:36 EST
Identified - A single hardnode is rebooting and services are already recovering, a full RCA will be provided by EOD Friday after our internal team can fully analyze the logs.

Again, we are recovering services now, no data loss has occurred, only service interruption.
Feb 14, 20:56 EST
Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019
Node under emergency maintenace
Postmortem - Read details
Feb 6, 14:17 EST
Resolved - This incident has been resolved.
Feb 6, 14:16 EST
Update - Restores are continuing, our staff is updating individual tickets and customers as fast as we can. Please note that no reply does not mean we are not working on your issue.
Feb 6, 10:41 EST
Update - Some customers have been restored. We're continuing to restore the remaining affected customers.
Feb 6, 08:00 EST
Update - Some customers have been restored. We're continuing to restore the remaining affected customers.
Feb 6, 05:01 EST
Update - Some customers have been restored. We're continuing to restore the remaining affected customers.
Feb 6, 01:52 EST
Update - We are launching the stores now and will begin recovery shortly.
Feb 5, 23:12 EST
Update - An ec2 instance became unresponsive. The tech came to investigate. He was unable to login to the instance. He attempted to restart the instance. The instance failed to restart. The tech performed a manual terminate, instead of a stop/start. The instance terminated. This is not operating procedure and a terminate should not have been performed. A terminate would normally be ok. However, 5/7 ebs volumes, including it’s backup volumes, did not have termination protection enabled. We identified a regression in the launch configuration that caused these volumes to have launched without termination protection. The regression has been fixed. We identified several other volumes without termination protection and have enabled termination protection for those volumes also.
Feb 5, 23:01 EST
Update - We are continuing to investigate the issue.
Feb 5, 21:39 EST
Investigating - We are rebooting a node for unexpected emergency maintenance.
Feb 5, 21:02 EST
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