Unscheduled node reboot

Incident Report for Webscale STRATUS

Resolved

Node is restored and sites are all checked in as operational. We have requested a root cause from AWS.

Posted Jan 29, 2019 - 18:45 EST

Monitoring

The node is back up and all pods are in running state

Posted Jan 29, 2019 - 18:23 EST

Identified

A stratus node was rebooted unexpectedly. This action was not performed by Magemojo staff. We are suspecting an AWS hardware fault at this time.

Posted Jan 29, 2019 - 17:57 EST

This incident affected: Webscale STRATUS - Northern Virginia.