Emergency Maintenance on 1 node in USEast (4b69ad1)

Incident Report for Webscale STRATUS

Postmortem

The Root cause of this incident for a small subset of stores was due to a bad/degraded AWS EC2 instance. Due to this degradation we have activated HA failover mechanism and balanced stores on new hardware nodes from our fleet. Please feel free to contact support if you have any questions.

Posted Aug 15, 2022 - 07:55 EDT

Resolved

This incident has been resolved.

Posted Aug 13, 2022 - 10:34 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 13, 2022 - 09:44 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 13, 2022 - 08:56 EDT

Investigating

We are currently investigating this issue.

Posted Aug 13, 2022 - 07:41 EDT

This incident affected: Webscale STRATUS - Northern Virginia.