Partial Outage in Sydney Region (94aef90)

Incident Report for Webscale STRATUS

Postmortem

We have been notified that one of the hardware nodes has detected degradation of the underlying hardware. To resolve issue we have applied our built-in High Availability failover mechanism (https://magemojo.com/kb/best-practices/high-availability-strategies/#what-is-high-availability).

Posted May 04, 2022 - 10:30 EDT

Resolved

This incident has been resolved.

Posted May 04, 2022 - 10:28 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 04, 2022 - 10:01 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 04, 2022 - 09:45 EDT

Investigating

We are currently investigating this issue.

Posted May 04, 2022 - 09:14 EDT

This incident affected: Webscale STRATUS - Sydney.