A node has rebooted and is under emergency maintenance.

Incident Report for Webscale STRATUS

Resolved

All stores on one node in USEast have been moved to a new node following an AWS hardware failure. We restored data during emergency maintenance. The outgoing IP for these instance have changed. SSH hostnames remain the same.

Posted Oct 02, 2019 - 14:51 EDT

Update

The node where your instance is hosted on is experiencing a hardware failure. Our engineers are moving affected stores to a new hardware node.

We will post updates about the status at https://status.magemojo.com/incidents/bckn34187lrc and keep you updated on this ticket. We appreciate your patience so far.

Posted Oct 02, 2019 - 09:18 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 02, 2019 - 08:41 EDT

This incident affected: Webscale STRATUS - Northern Virginia.